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Good afternoon everyone!! Just thought I'd share my experience with MistKing. I ordered my MistKing starter system with the hydrostat timer upgrade and a few t mister nozzles as Ryan suggested would be the best suit for my chameleon. After looking in to the hydrostat and hearing other people's experience found out that the cheapest seconds timer is best for chameleons. Received a notice saying package was to arrive on a specific day n time took the day off to receive and setup. Well it didn't show. Contacted the shipper to find out where and what was going on they replied they have no clue call the sender. I asked ups what could have caused this and there response was 1 of 2 things. 1 was that knowone was around when ups was to pick up the package 2 was premature lable printing. So I contact Ryan and inquiry who said the message I received wasn't the case till I sent him a copy. And so it hadn't been shipped at this point I asked Ryan to swap the timer to the seconds timer wasnt a problem so I added the zip drip 4 the difference which evened out in price.When asking about the hydrostat Ryan knew nothing saying its new and hasn't got to play with it yet. How Dow u sell it if u dont know? So then Ryan offered 4 wedges and some extra tubbing to do both cages pluse the zip drip that takes more tubbing 4 the inconvenience between ups n them I was happy. Upon arrival everything was there but the extra tubbing just enough 4 1 cage no zip drip. So after a few email back n forth with Ryan there excuse is I got the wedges n they have been busy with expos that's good but I think paying customers come first it is us that ables u to go to expos? I wouldn't be writing this if what agreed to was sent (tubbing) so now I sit here with a zip drip that I can't use which is no problem If I had of known.i had 7 days to get some to b ready it's not about the money to me its principal. John
John, Sep 17, 2016